Digital Phone Service
:: Terms of Service
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DIGITAL PHONE TERMS OF SERVICE
These Terms of Service constitute an agreement
("Agreement") between 3WLogic LLC (hereinafter
"3WLogic") and the user (hereinafter "you", "user"
or "Customer") with respect to 3WLogic's residential
voice services or business voice services, as the
case may be, and any related products or services
("Service"). This Agreement governs both the Service
and any devices, such as an IP phone, or IP
connection device ("Equipment"), used in conjunction
with the Service. By activating the Service, you
acknowledge that you have read and understood, and
you agree, to the terms and conditions of this
Agreement, and you represent that you are of legal
age to enter this Agreement and become bound by its
terms.
1. SERVICE
1.1 Term. Service is offered on a monthly basis for
a term which begins on the date that 3WLogic
activates your Service and ends on the day before
the same date in the following month. Subsequent
terms of this Agreement automatically renew on a
monthly basis without further action by you unless
you give 3WLogic written notice of non-renewal at
least ten (10) days prior to the end of the monthly
term in which the notice is given. You are
purchasing the Service for full monthly terms -
meaning, that if you attempt to terminate Service
prior to the end of a monthly term, you will be
responsible for the full month's charges to the end
of the then-current term, including without
limitation unbilled charges, plus a disconnect fee,
all of which immediately become due and payable.
Expiration of the term or termination of Service
does not excuse the Customer from paying all unpaid,
accrued charges due in relation to the Agreement.
1.2 Residential Use of Service and Equipment. If you
have subscribed to 3WLogic's residential services,
the Service and Equipment are provided to you as a
residential user only, for your personal,
residential, non-business and non-professional use.
Specifically, "residential use" means that you are
not using the Service or Equipment for any
commercial or governmental activities, profit-making
or non-profit, including but not limited to home
office, business, sales, tele-commuting, tele-marketing,
autodialing, continuous or extensive call
forwarding, fax broadcast, fax blasting or any other
activity that would be inconsistent with normal
residential usage patterns. "Residential use" also
means that you shall not resell or transfer the
Service or the Equipment to any other person for any
purpose, or make any charge for the use of the
Service, without prior, express written permission
from 3WLogic. You agree that your use of the Service
and/or Equipment for any non-residential purpose
will obligate you to pay 3WLogic's higher rates for
commercial service on account of all periods,
including past periods, in which you use, or used,
the Service for non-residential purposes. 3WLogic
reserves the right to immediately terminate or
modify the Service if 3WLogic determines, in its
sole discretion, that the Service is being used for
non-residential or commercial use. For purposes of
this Agreement, should your long distance calling
usage exceed 500 minutes during any thirty (30) day
period, such usage shall be presumed to be
non-residential or commercial use.
1.3 Business Use of Service and
Equipment/Prohibition on Resale. If you have
subscribed to 3WLogic's Business services, the
Service and Equipment are provided to you as a
business user. This means that you shall not resell
or transfer the Service or Equipment to any other
person for any purpose, without prior, express
written permission from 3WLogic. You agree that the
3WLogic Business Plans do not confer the right to
use the service for auto-dialing, continuous or
extensive call forwarding, telemarketing, fax
broadcasting or fax blasting. 3WLogic reserves the
right to immediately terminate or modify the Service
if 3WLogic determines, in its sole discretion, that
the Service is being used for any of the
aforementioned activities.
1.4 Lawful Use of Service and Equipment. You agree
to use the Service and Equipment only for lawful
purposes. Customer shall not use the Service or
Equipment for transmitting or receiving any
communication or material of any kind when in
3WLogic's sole judgment the transmission, receipt or
possession of such communication or material would:
(i) constitute a criminal offense, give rise to a
civil liability, or otherwise violate any applicable
local, state, national or international law; or (ii)
encourage conduct that would constitute a criminal
offense, give rise to a civil liability, or
otherwise violate any applicable local, state,
national or international law. 3WLogic reserves the
right to terminate your Service immediately and
without advance notice if 3WLogic, in its sole
discretion, believes that you have violated the
above restrictions, leaving you responsible for the
full month's charges to the end of the current term,
including without limitation unbilled charges, plus
a disconnect fee, all of which immediately become
due and payable. Customer is liable for any and all
use of the Service and/or Equipment by any person
making use of the Service or Equipment provided to
you and agrees to indemnify and hold harmless
3WLogic against any and all liability for any such
use that fails to comply with this Section. If
3WLogic, in its sole discretion, believes that you
have violated the above restrictions, 3WLogic may
forward the objectionable material, as well as your
communications with 3WLogic and your personally
identifiable information to the appropriate
authorities for investigation and prosecution.
1.5 Use of Service and Equipment by Customers
Outside the United States. While we encourage use of
the Service within the United States to other
countries, 3WLogic does not presently offer or
support the Service to customers located in other
countries. 3WLogic urges you not to take the
Equipment outside of the United States. If you do
and you use the Service from there, you do so at
your own risk, including the risk that such activity
violates local laws in the country where you do so.
You are liable for any and all use of the Service
and/or Equipment by any person making use of the
Service or Equipment provided to you.
1.6 Loss of Service. You acknowledge and understand
that the Service does not function in the event of
power failure or failure of your high speed Internet
device. Should there be an interruption in the power
supply or a failure of your high speed Internet
device, the Service will not function until power is
restored and/or the device is repaired, as the case
may be. A power failure or disruption may require
the Customer to reset or reconfigure the Equipment
prior to utilizing the Service. Power disruptions or
high speed Internet device failures also will
prevent dialing to emergency service numbers
including the 911 calling feature.
1.7 Copyright, Trademark, Unauthorized Usage of
Device, Firmware or Software. The Service and
Equipment and any firmware or software used to
provide the Service or provided to Customer in
conjunction with providing the Service, or embedded
in the Equipment, and all Services, information,
documents and materials on 3WLogic's website(s) are
protected by trademark, copyright or other
intellectual property laws and international treaty
provisions. All websites, corporate names, service
marks, trademarks, trade names, logos and domain
names (collectively the "marks") of 3WLogic are and
shall remain the exclusive property of 3WLogic and
nothing in this Agreement shall grant you the right
to right or license to use such marks. You
acknowledge that you are not given any license to
use the firmware or software used to provide the
Service or provided to Customer in conjunction with
providing the Service, or embedded in the Equipment,
other than a nontransferable, revocable license to
use such firmware or software (without making any
modification thereto) strictly in accordance with
the terms and conditions of this Agreement, and that
the Equipment is exclusively for use in connection
with the Service. If you decide to use the Equipment
through an interface device not provided by 3WLogic,
which 3WLogic reserves the right to prohibit in
particular cases or generally, you warrant and
represent that you possess all required rights,
including software and/or firmware licenses, to use
that interface device with the Service and you will
indemnify and hold harmless 3WLogic against any and
all liability arising out of your use of such
interface device with the Service.
1.8 Tampering with Equipment. Customer agrees not to
change the electronic serial number or equipment
identifier of the Equipment, or to perform a factory
reset of the Equipment, without prior, express
permission from 3WLogic. 3WLogic reserves the right
to terminate your Service should you tamper with the
Equipment, leaving you responsible for the full
month's charges to the end of the current term,
including without limitation unbilled charges, plus
a disconnect fee, all of which immediately become
due and payable.
1.9 Theft of Service. Customer agrees to notify
3WLogic immediately, in writing or by calling
3WLogic's customer support line, if the Equipment is
stolen or if you become aware at any time that your
Service is being stolen or fraudulently used. When
you call or write, you must provide your account
number and a detailed description of the
circumstances of the Equipment theft or fraudulent
use of Service. Failure to do so in a timely manner
may result in the termination of your Service and
additional charges to you. You will be liable for
all use of the Service using Equipment stolen from
you and any and all stolen Service or fraudulent use
of the Service.
1.10 Return of Equipment. All Equipment provided for
free by 3WLogic to Customer must be returned to
3WLogic within fourteen (14) days of the termination
of Service. Customer agrees that should the
Equipment not be returned as required, or if the
Equipment has been returned in a damaged condition,
3WLogic may charge Customer's credit card or bank
account for the full cost of the Equipment. Under no
circumstances will shipping or activation fees be
refundable.
1.11 Number Transfer on Service Termination. Upon
termination of Service, 3WLogic may, solely at
3WLogic's discretion, release the telephone number
that was ported to 3WLogic by you, if any, and used
in connection with your Service provisioned by
3WLogic to your new service provider, if such new
service provider is able to accept such number, and
provided: (i) your 3WLogic account is paid in full,
including payment for all charges and disconnect
fees; and (ii) you request the transfer upon
terminating your account.
1.12 Telephone Number Portability.
(a) Customer Request for Current Number Port. Upon
applying for the Service, 3WLogic may, at Customer's
request, attempt to transfer (i.e., "port") your
current telephone number(s) into our system. You
understand and hereby warrant that 3WLogic cannot
control the time and duration of the number porting
process and that there will be no credit issued for
the time between when you request the number port
and the actual date any such transfer occurs.
(b) Terms of Number Portability. In the event you
are transferring an existing local phone number for
use in connection with the Service, the following
terms and conditions apply:
(i) You hereby authorize 3WLogic to process your
order for the Service and to notify your current
local telephone company of your decision to switch
your local services to the Service and to transfer
your telephone number, and represent that you are
authorized to take these actions.
(ii) You agree that you must install and activate
your Equipment prior to the date on which the number
switch becomes effective ("Port Effective Date").
(iii) You agree that you will be assigned a
temporary telephone number until your transfer is
completed. You may place and receive calls using
this temporary number until such time as your phone
number is transferred.
(iv) 3WLogic has the right to refuse to import a
number if, in its sole discretion, it does not have
the infrastructure to support the number
1.13 Service is Not Telephone Service. You
acknowledge and understand that the Service is not a
telephone service. Important distinctions exist
between telephone service and the Service provided
by 3WLogic. The Service may be subject to different
regulatory treatment than phone service. This
treatment may limit or otherwise affect your rights
of redress before Federal and State regulatory
agencies.
1.14 Incompatibility With Other Services.
(a) Home Security Systems. You acknowledge and
understand that the Service may not be compatible
with your home security system. You may be required
to maintain a telephone connection through your
local exchange carrier in order to use any alarm
monitoring functions for any security system
installed in your home or business. You are
responsible for contacting the alarm monitoring
company to test the compatibility of any alarm
monitoring or security system with the Service.
(b) Certain Broadband and Cable Modem Services. You
acknowledge and understand that the Service may not
be compatible with certain broadband providers. You
further acknowledge that some providers of broadband
service may provide modems that prevent the
transmission of communications using the Service. We
do not warrant that the Services will be compatible
with all broadband services and expressly disclaim
any express or implied warranties regarding the
compatibility of the Service with any particular
broadband service.
(c) Other Communications Equipment. You acknowledge
and understand that you may experience difficulties
when using the Service in conjunction with certain
non-voice communications equipment, including, but
not limited to, some aspects of satellite TV
systems, digital entertainment systems, fax
machines, modems and medical monitoring devices. By
accepting this Agreement, you waive any claim you
may have against 3WLogic for interference with or
disruption of such systems due to the Service.
(d) Dialing Options. You acknowledge and understand
that you cannot make 500, 700, 900, 976, 0+ collect
calls or dial around calls (e.g., 1010-XXXX). In
addition, you agree that this service does not
support n11 calling with the exception of 411 and
911, as described below in section 2.
2. EMERGENCY SERVICES - 911 DIALING
2.1 911 ACKNOWLEDGEMENT AND WARNING LABELS. END USER
ACKNOWLEDGES THAT 3WLOGIC'S EQUIPMENT AND SERVICES
DO NOT SUPPORT 911 EMERGENCY DIALING OR OTHER
EMERGENCY FUNCTIONS IN THE SAME MANNER THAT
TRADITIONAL WIRELINE 911 SERVICES WORK. THE
DIFFERENCES ARE DETAILED IN THIS SECTION 2 AND END
USER AGREES TO NOTIFY ANY POTENTIAL USER OF THE
SERVICES WHO MAY PLACE CALLS USING END USER'S
SERVICES OF THE 911 LIMITATIONS DESCRIBED HEREIN.
3WLOGIC WILL PROVIDE END USER WITH WARNING LABELS
REGARDING THE LIMITATIONS OR UNAVAILABILITY OF 911
EMERGENCY DIALING. END USER AGREES TO PLACE A LABEL
ON AND/OR NEAR EACH TELEPHONE OR OTHER CUSTOMER
PREMISE EQUIPMENT ON WHICH THE SERVICES MAY BE
UTILIZED. IF ADDITIONAL LABELS ARE REQUIRED, END
USER MAY REQUEST THEM FROM 3WLOGIC. 3WLOGIC WILL
PROVIDE END USER WITH ADVISORY NOTICES REGARDING 911
EMERGENCY DIALING AND REQUEST ACKNOWLEDGMENTS FROM
END USER. BY AGREEING TO THESE TERMS OF SERVICE, END
USER AGREES THAT 3WLOGIC HAS ADVISED END USER OF THE
CIRCUMSTANCES UNDER WHICH 3WLOGIC E911 SERVICE MAY
NOT BE AVAILABLE OR MAY BE LIMITED IN COMPARISON TO
TRADITIONAL 911 EMERGENCY DIALING. 3WLOGIC URGES END
USER TO MAINTAIN AN ALTERNATIVE MEANS OF ACCESSING
TRADITIONAL 911 SERVICES.
2.2 Registration of Physical Location Required.
(a) Location. For each phone number that you use for
the Service, you must register with 3WLogic the
physical location where you will be using the
Service with that phone number. IF YOU MOVE
EQUIPMENT TO ANOTHER LOCATION, YOU MUST IMMEDIATELY
REGISTER YOUR NEW LOCATION. IF YOU DO NOT REGISTER
YOUR NEW LOCATION, ANY CALL YOU MAKE USING THE 911
DIALING FEATURE WILL BE SENT TO AN EMERGENCY CENTER
NEAR YOUR OLD ADDRESS. A CHANGE OF LOCATION MAY TAKE
UP TO A WEEK TO REGISTER SUCH THAT YOUR 911 CALLS
ARE SENT TO THE APPROPRIATE LOCATION. You will
register your initial location of use when you
subscribe to the Service. Thereafter, you may
register a new location by following the
instructions from the "911" registration link on
your 3WLogic web account page. For purposes of the
911 dialing feature, you may only register one
location at a time for each phone line you use with
the Service.
(b) Permitted Locations. Please note that you will
only be able to register locations in the following
counties. (View List)
2.3 Moving Phone Locations. Although the Service and
Equipment are designed to function properly if moved
to a different physical location, 3WLogic strongly
recommends against taking your Equipment on vacation
or otherwise using it in multiple locations. As
reflected in Section 2.1, unless you update the
physical location of your Equipment, 911 calls may
not be sent to an emergency center near the location
from which you are calling.
2.4 Service Outages.
(a) Service Outages Due to Power Failure or
Disruption. 911 dialing does not function in the
event of a power failure or disruption. If there is
an interruption in the power supply, the Service,
including 911 dialing, will not function until power
is restored.
(b) Service Outages Due to Internet Outage or
Suspension or Termination of Broadband Service or
ISP Service. Service outages or suspensions or
terminations of service by your broadband provider
or ISP will prevent all Service, including 911
dialing, from functioning.
(c) Service Outage Due to Suspension or Termination
of Your 3WLogic Account. Service outages due to
suspension or termination of your account will
prevent all Service, including 911 dialing, from
functioning.
(d) Service Outages Due to ISP or Broadband Provider
Blocking of Ports or Other Acts. Your ISP or
broadband provider or other third party may
intentionally or inadvertently block the ports over
which the Service is provided or otherwise impede
the usage of the Service. In that event, provided
that you alert us to this situation, we will attempt
to work with you to resolve the issue. During the
period that the ports are being blocked or your
Service is impeded, and unless and until the
blocking or impediment is removed or the blocking or
impediment is otherwise resolved, your Service,
including the 911 dialing feature, may not function.
You acknowledge that 3WLogic is not responsible for
the blocking of ports by your ISP or broadband
provider or any other impediment to your usage of
the Service, and any loss of service, including 911
dialing, which may result. In the event you lose
service as a result of blocking of ports or any
other impediment to your usage of the Service, you
will continue to be responsible for payment of the
Service charges unless and until you terminate the
Service in accordance with this Agreement.
(e) Other Service Outages. If there is a Service
outage for any reason, such outage will prevent all
Service, including 911 dialing, from functioning.
Such outages may occur for a variety of reasons,
including, but not limited to, those reasons
described elsewhere in this Agreement.
(f) Network Congestion; Reduced Speed for Routing or
Answering 911 Dialing Calls. There may be a greater
possibility of network congestion and/or reduced
speed in the routing of a 911 dialing call made
utilizing the Service as compared to traditional 911
dialing over traditional public telephone networks.
(g) Alternate 911 Arrangements. If you are not
comfortable with the limitations of the 911 dialing
service, you should consider having an alternate
means of accessing traditional 911 or E911 services
or terminating the Service
3. CHARGES / PAYMENTS / DEFAULT / TAXES /
TERMINATION
3.1 Billing. Payment for Service, including any
applicable federal, state, and local taxes, is due
within thirty (30) days of the date of invoice -
whether electronic or by mail. Beginning thirty-one
(31) days after the date of invoice, interest on
late payments will accrue at the rate of 1.5% per
month, or the highest rate allowed by law on the
unpaid balance, whichever is lower. You must provide
us with a valid credit card number or bank account
and routing number when the Service is activated. If
the card expires, you close your bank account, your
billing address changes or your credit card is
cancelled or replaced owing to loss or theft, you
must advise 3WLogic at once. We will bill all
charges monthly (including, but not limited to,
activation fees, monthly Service fees, taxes,
international usage charges, advanced feature
charges, equipment purchases and shipping and
handling charges) and you may pay by check, credit
card or automatic withdrawal from your bank account.
3WLogic reserves the right to bill at more frequent
intervals or to charge your credit card or make an
automatic withdrawal from your bank account if the
amount due at any time exceeds $50.
3.2 Billing Disputes. You must notify 3WLogic in
writing within seven (7) days after receiving your
invoice if you dispute any 3WLogic charges on that
statement or such dispute will be deemed waived.
Billing disputes should be notified to the following
address: Billing Department, 3WLogic, P.O. Box 328,
Buckhannon, WV 26201or
billing@3wlogic.com.
3.3 Payment. Your use of the Service authorizes
3WLogic to charge your credit card or automatically
withdraw from your bank account any charges that
accrue during the billing cycle that are not paid
within thirty (30) days of the date of the
applicable invoice. This authorization will remain
valid until forty-five (45) days after 3WLogic
receives your written notice terminating 3WLogic's
Services. 3WLogic may terminate your Service at any
time in its sole discretion, if any charge to your
credit card or bank account is declined or reversed
or in case of any other non-payment of account
charges. Termination of Service for declined card,
reversed charges or non-payment leaves you fully
liable to 3WLogic for all charges accrued before
termination and for charges incurred by 3WLogic as
the result of your non-payment, such as (but not
limited to) collection costs and attorney's fees.
3.4 Termination/Discontinuance of Service. 3WLogic
reserves the right to suspend or discontinue
providing the Service generally, or to terminate
your Service, at any time in its sole discretion. If
3WLogic discontinues providing the Service
generally, or terminates your Service in its
discretion without a stated reason, you will only be
responsible for charges accrued through the date of
termination, including a pro-rated portion of the
final month's charges. If your Service is terminated
for any stated reason, including without limitation
violation of this Agreement, or because of any
improper use of the Service or Equipment (such as,
but not limited to, your attempts to hack, disrupt,
or misuse the Service), you will be responsible for
the full month's charges to the end of the current
term, including without limitation unbilled charges,
plus a disconnect fee, all of which immediately
become due and payable.
3.5 Taxes. Customer is responsible for, and shall
pay any applicable federal, state, municipal, local
or other governmental sales, use, excise,
value-added, personal property, public utility or
other taxes, fees or charges now in force or enacted
in the future, that arise from or as a result of
Customer's subscription or use or payment for the
Service or Equipment. Such amounts are in addition
to payment for the Service or Equipment and will be
billed to your account. If Customer is exempt from
payment of such taxes, it will provide 3WLogic with
an original government-issued certificate attesting
to tax-exempt status. Tax exemption will only apply
from and after the date 3WLogic receives the Tax
Exempt Document.
3.6 Disconnect Fee. Customer will be charged a
disconnect fee of $75 per voice line upon
termination of Service for any reason or for
convenience by Customer. The disconnect fee becomes
due and payable immediately upon termination and
will billed directly to Customer's credit card or
bank account. Activation and any shipping fees
incurred are non-refundable. To receive a credit for
the disconnect fee, Customer must return the
Equipment undamaged and in original condition within
fourteen (14) days of termination. 3WLogic will not
credit Customer if the Equipment is damaged or not
in its original condition as received by the
Customer. In the event Customer terminates service
for any reason prior to the end of the second month
of Service, the Customer shall be responsible for
paying a restocking fee of $15.00, plus tax.
3.7 Delinquent Accounts. All Accounts that are past
due will be turned over to a collection agency and
may be reported to an applicable credit reporting
company.
3.8 Incompatibility with High Speed Provider. In the
event that the Service is not compatible with the
services offered by your high speed Internet
provided, 3WLogic will refund fees paid by Customer,
if any.
3.9 Rates for Service. Rates for Service are subject
to change on five (5) days written notice to the
Customer.
4. WARRANTY AND LIABILITY
LIMITATIONS/INDEMNIFICATION
4.1 Limitation of Liability. 3WLogic shall not be
liable for any delay or failure to provide the
Service, including 911 dialing, at any time or from
time to time, or any interruption or degradation of
voice quality that is caused by any of the
following: 1) act or omission of an underlying
carrier, service provider, vendor or other third
party; 2) equipment, network or facility failure; 3)
equipment, network or facility upgrade or
modification; 4) force majeure events such as (but
not limited to) acts of God; strikes; fire; war;
riot; government actions; 5) equipment, network or
facility shortage; 6) equipment or facility
relocation; 7) service, equipment, network or
facility failure caused by the loss of power to
Customer; or 8) any other cause that is beyond
3WLogic's control, including without limitation the
failure of an incoming or outgoing communications,
the inability of communications to be connected or
completed, including 911 dialing, or degradation of
voice quality. 3WLogic's liability for any failure
or mistake shall in no event exceed Service charges
with respect to the affected time.
4.2 No Consequential Damages. In no event shall
3WLogic, its officers, directors, employees,
members, managers, affiliates or agents or any other
service provider who furnishes services to Customer
in connection with this Agreement or the Service be
liable for any incidental, indirect, special,
punitive, exemplary or consequential damages, or for
any damages, including but not limited to loss of
data, loss of revenue or profits, or arising out of
or in connection with the use or inability to use
the Service, including inability to be able to dial
911 or to access emergency service personnel through
the Service. The limitations set forth herein apply
to claims founded in breach of contract, breach of
warranty, products liability, tort and any and all
other theories of liability and apply whether or not
3WLogic was informed of the likelihood of any
particular type of damages.
4.3 Indemnification. Customer agrees to defend,
indemnify, and hold harmless 3WLogic, its officers,
directors, employees, members, managers, affiliates
and agents and any other service provider who
furnishes services to Customer in connection with
this Agreement or the Service, from any and all
claims, losses, damages, fines, penalties, costs and
expenses (including, without limitation, reasonable
attorney's fees) by, or on behalf of, Customer or
any third party or user of Customer's Service,
relating to this Agreement, the Services, including
911dialing, or the Equipment. This paragraph shall
survive termination of this Agreement.
4.4 No Warranties on Service. 3WLOGIC MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS OF THE SERVICE OR THE
EQUIPMENT FOR A PARTICULAR PURPOSE. 3WLOGIC DOES NOT
WARRANT THAT THE SERVICE WILL BE WITHOUT SERVICE
FAILURE, DELAY, INTERRUPTION, ERROR, DEGRADATION OF
VOICE QUALITY OR LOSS OF CONTENT, DATA OR
INFORMATION. NEITHER 3WLOGIC NOR ITS OFFICERS,
DIRECTORS, EMPLOYEES, MEMBERS, MANAGERS, AFFILIATES
OR AGENTS OR ANY OTHER SERVICE PROVIDER OR VENDOR
WHO FURNISHES SERVICES OR PRODUCTS TO CUSTOMER IN
CONNECTION WITH THIS AGREEMENT OR THE SERVICE WILL
BE LIABLE FOR UNAUTHORIZED ACCESS TO 3WLOGIC'S OR
CUSTOMER'S TRANSMISSION FACILITIES OR PREMISES
EQUIPMENT OR FOR UNAUTHORIZED ACCESS TO, OR
ALTERATION, THEFT OR DESTRUCTION OF, CUSTOMER'S DATA
FILES, PROGRAMS, PROCEDURES OR INFORMATION THROUGH
ACCIDENT, FRAUDULENT MEANS OR DEVICES OR ANY OTHER
METHOD, REGARDLESS OF WHETHER SUCH DAMAGE OCCURS AS
A RESULT OF 3WLOGIC'S OR ITS SERVICE PROVIDER'S OR
VENDOR'S NEGLIGENCE. STATEMENTS AND DESCRIPTIONS
CONCERNING THE SERVICE OR EQUIPMENT, IF ANY, BY
3WLOGIC OR 3WLOGIC'S AGENTS OR INSTALLERS ARE
INFORMATIONAL AND ARE NOT GIVEN AS A WARRANTY OF ANY
KIND.
4.5 No Third Party Beneficiaries. No provision of
this Agreement provides any person or entity not a
party to this Agreement with any remedy, claim,
liability, reimbursement, or cause of action or
creates any other third party beneficiary rights.
4.6 Content. You are liable for any and all
liability that may arise out of the content
transmitted by or to you or other users using the
Services. You shall assure that your or your user's
use of the Services and content will at all times
comply with all applicable laws, regulations and
written and electronic instructions for use. 3WLogic
reserves the right to terminate or suspend affected
Services, and/or remove your or your users' content
from the Services, if 3WLogic determines that such
use or content does not conform with the
requirements set forth in this Agreement or
interferes with 3WLogic's ability to provide
Services to you or others or receives notice from
anyone that your or your users' use or Content may
violate any laws or regulations. 3WLogic's actions
or inaction under this Section shall not constitute
review or approval of your or your users' use or
content. You will indemnify and hold 3WLogic
harmless against any and all liability arising from
the content transmitted by or to you or to other
users using the Services. A "user" means any person,
whether authorized or unauthorized, using the
Service and/or Equipment provided to you.
5. GOVERNING LAW/RESOLUTION OF
DISPUTES/MISCELLANEOUS
5.1 Mandatory Mediation. Any dispute or claim
between Customer and 3WLogic arising out of or
relating to the Service or Equipment provided in
connection with this Agreement shall attempted to be
resolved by first by mediation in accordance with
the Rules of Court Annexed Mediation for the State
of West Virginia.
5.2 Governing Law. This Agreement and the
relationship between you and 3WLogic shall be
governed by the laws of the State of West Virginia
without regard to its conflict of law provisions.
Customer and 3WLogic agree to submit to the personal
and exclusive jurisdiction of the courts located
within the State of West Virginia. Venue shall be
proper only in the Circuit Court of Harrison County
or in the United States District Court for the
Northern District of West Virginia. The failure of
3WLogic to exercise or enforce any right or
provision of the Agreement shall not constitute a
waiver of such right or provision. If any provision
of the Agreement is found by a court of competent
jurisdiction to be invalid, the parties nevertheless
agree that the court should endeavor to give effect
to the parties' intentions as reflected in the
applicable provision, and the other provisions of
the Agreement remain in full force and effect. You
agree that regardless of any statute or law to the
contrary, any claim or cause of action arising out
of or related to use of the Service or the Agreement
must be filed within one (1) year after such claim
or cause of action arose or be forever barred.
5.3 Entire Agreement. This Agreement and the rates
for Services found on 3WLogic's website constitute
the entire agreement between you and 3WLogic and
govern your use of the Service, superseding any
prior agreements between you and 3WLogic and any and
all prior or contemporaneous statements,
understandings, writings, commitments, or
representations concerning its subject matter. No
amendment to this Agreement shall be binding upon
3WLogic unless and until posted in accordance with
Section 3 hereof.
5.4 Severability. If any part of this Agreement is
legally declared invalid or unenforceable, all other
parts of this Agreement are still valid and
enforceable. Such invalidity or non-enforceability
will not invalidate or render unenforceable any
other portion of this Agreement.
6. PRIVACY
(a) Use of Public Internet. 3WLogic's Service
utilizes, in whole or in part, the public Internet
and third party networks to transmit voice and other
communications. 3WLogic is not liable for any lack
of privacy which may be experienced with regard to
the Service.
(b) Customer Proprietary Information. 3WLogic and
its affiliates are committed to protecting the
confidentiality of your telecommunications service
information, and we have the duty to do so under
Federal law. Moreover, Federal law gives you a right
to protection of all such information, including how
many telecommunications services you have, the type
of lines you buy, technical characteristics, class
of service, as well as where, when, and to whom you
place a call, and the related billing for these
services. From time to time we may have the
opportunity to offer you products and services that
will better meet your needs by using information
about the services you have already purchased from
3WLogic. Use of your service-related information for
this purpose may enhance our ability to make you
aware of new or alternate products and services that
are tailored to your needs. If you elect to let the
Company use confidential service information for
this purpose and only this purpose, we also may
share the information with our Company's affiliates,
agents, partners, joint venturers, or other related
entities (but not unrelated entities) for
administrative and marketing purposes, but only for
communications related services. You have the right
to restrict the Company's use of your customer
information for these purposes. Your decision to
restrict our use of your customer information is
free of charge and will not affect the service you
receive from 3WLogic. If you wish to restrict
3WLogic's use of your customer information, please
notify 3WLogic, in writing, at info@3wlogic.com or
call us at 1-866-395-6442 within 30 days of the
commencement of your Service. Moreover, you may also
contact us at any time in the future to restrict the
use of your information. If you elect not to
restrict use of your information, the Company may
use it for the purposes described in this notice.
You may change your decision at any time, but your
decision will remain valid until you tell us
otherwise. You may receive marketing information
from the Company even if you restrict the Company's
use of your customer information. These materials
are developed without use of confidential customer
information. We also encourage you to contact us at
any time to find out about the Company products and
services.
7. CHANGES; NOTICES
Notice to Customer of any changes to the "Terms of
Service" shall be considered given by posting to the
new terms on 3WLogic's website (currently located at
www.3wlogic.com). Notice will be considered received
by Customer, and such changes will become binding on
Customer, on the date posted to the 3WLogic website
and no further notice by 3WLogic is required.
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